From ICD-9 to ICD-10: Why companies should look beyond EMR vendors

In 2011, the U.S. will migrate from the ICD-9 system to ICD-10, a scheme of classifying diseases that reflects the latest medical advances in disease detection... and treatment. Rajiv Sabharwal, Senior Engagement Manager, Infosys, believes CIOs must look beyond their EMR vendors for the migration as vendors will use the opportunity to sell new modules. Speaking to Healthcare Informatics magazine, Rajiv cautions CIOs against restricting it to the revenue cycle, considering ICD-10 will impact every system.

Reproduced with the permission of Healthcare Informatics magazine.

 

Better Healthcare at Reduced Costs through Data Management

Praveen Soti, Principal, Healthcare Consulting, Infosys, delivered a keynote lecture on data integration in healthcare, along with Tariq Abu-Jaber, WellPoint Inc., at the Harvard Quality...

A Methodology for Business Process Design for RHIOs

Electronic Health Records (EHRs) reduce medical errors and lower administrative and medical costs. However, its implementation requires significant changes in ... business processes. Business process redesign is a big challenge for regional health information organizations (RHIOs) as EHR business processes have to be aligned with existing process flows of several organizations. Business process management, increased automation, process optimization, user training and end-user adoption ensure a successful EHR network.

Published in Journal of Healthcare Information Management - Vol. 21, No. 1. All Rights Reserved. Used by permission.

 

Mercy Health Plans uses Infosys' Integration and Collaboration solution to engage customers

Mercy Health Plans (MHP), a full-service health management company, partnered with Infosys to enhance customer service. We customized our Integration and Collaboration ... solution to enable customer contact representatives of MHP to retrieve customer information and provide better service. Infosys' Integration and Collaboration solution delivers an integrated view of customer interactions from a single, intuitive desktop interface by combining state-of-the-art web services technologies with design approaches (Service-Oriented Architecture). The solution helps you enhance customer service and improve agent productivity.

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