Flat World
Infosys realigns offerings with the Flat World
We have reorganized our business units to create a structure that can meet the new challenges of our strategic direction, increased customer expectations and higher levels of competition.More
Success must be measured by customer delight: Infosys CFO
Companies must think beyond cost advantage to compete in the global marketplace. Discussing the role of finance in supporting globalization, Infosys CFO V. Balakrishnan emphasized on customer delight and local talent, at the Oracle CFO summit.More
Engineering outsourcing reduces cost of innovation
Automobile companies must transform their engineering value chain to innovate faster and develop products for emerging markets, according to Infosys’ expert.More
Flat World CIOs: Getting ready for the corner office
As the business world flattens, the role of CIOs has broadened. They have grown from implementers to strategists. They no longer only execute business ideas of their business partners; they initiate and drive new ideas.Download
Business
Why Think Flat
The world is getting flattened by forces of globalization, changing demographics, ubiquity of technology and regulatory compliance. The Pulitzer Prize-winning author and columnist Thomas Friedman, in his unique way of putting things, says “The World is Flat.”At Infosys, we have had the privilege of looking at these changes from a different perspective - from the other side of the world.
We call our perspective “ Think Flat”, because we believe this change is as much about changing the business mindset as it is about changing our strategies and operations.
Companies must grasp the impact of the evolving business environment, respond to challenges and harness opportunities to succeed. To win, companies must address the shifts of the Flat World:
Optimize Cost to Fuel Growth
In the flat world, you need to lower the cost structure so that products and services become affordable for populations even in developing countriesThink Faster Innovation
Good service is necessary but not sufficient to drive retention. Creating customer loyalty requires companies to innovate faster by exploring new models of innovation such as co-creation with customers and partners and focus on customer experience.Think Money from Information
Companies have spent large budgets on building enterprise systems and generating information. They should now harvest information for profit. They must leverage information to identify new revenue opportunities.Think Winning in the Turns
Companies must have a strategy to remain competitive during an industry downturn and respond effectively when the industry cycle turns.Survey
Flat World Insights from 500 Executives
'Mind the Gaps', written by Infosys in cooperation with the Economist Intelligence Unit, captures the perspectives of 500 business executives from around the world on the impact of Flat World forces.Read
Press releases
BT and Infosys Technologies Awarded National Outsourcing Association's Innovative Outsourcing Project of the Year
More
Blogs
AMR Research wrote about Indian companies setting up numerous near-shore delivery centers in US time-zones. There you have it - India is outsourcing outsourcing. Discuss
In the News
Sourcing at your fingertips:Global Sourcing Essentials
Everything you wanted to know about global sourcing, in five easy parts.
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